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Terms & Conditions

Terms and Conditions
Effective Date: [31/3/2025]
 

1. Introduction
Welcome to Dianza. By accessing and using our website and services, you agree to the following terms and conditions. Please read them carefully before making a purchase.
 

2. Use of Our Website

  • You must be at least 18 years old or have parental consent to use our services.

  • You agree not to use our website for any unlawful or fraudulent purposes.

  • We reserve the right to refuse service to anyone at our discretion.
     

3. Product Information & Pricing

  • We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occur, and we reserve the right to correct them.

  • Prices are subject to change without prior notice.

  • Custom and personalized orders are final and non-refundable unless there is a defect or error on our part.
     

4. Orders & Payments

  • All orders are subject to availability and confirmation of payment.

  • We accept various payment methods, and all transactions are securely processed.

  • If we suspect fraudulent activity, we reserve the right to cancel the order and take appropriate action.
     

5. Shipping & Delivery

  • Shipping times are estimates and may vary based on location and unforeseen delays.

  • Customers are responsible for providing accurate shipping details. We are not liable for lost or misdelivered packages due to incorrect information.

  • Additional shipping policies are outlined in our Shipping Policy.
     

6. Returns & Refunds

  • We accept returns within a specified period if the item is unused and in its original condition.

  • Refunds will be processed according to our Return Policy.

  • Custom-made and personalized items are non-refundable unless defective.
     

7. Intellectual Property

  • All content on our website, including images, text, and logos, is owned by Dianza and may not be used or reproduced without permission.
     

8. Limitation of Liability

  • Dianza is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

  • We do not guarantee that our website will be error-free or uninterrupted at all times.
     

9. Privacy Policy

  • Your personal information is handled according to our Privacy Policy.
     

10. Amendments

  • We reserve the right to modify these terms at any time. Any changes will be posted on our website.
     

11. Governing Law

  • These terms are governed by the laws of Indian Government and any disputes will be resolved accordingly.
     

12. Contact Us
For any questions or concerns, please contact us at: 📧 Email: dianza.jewel@gmail.com

By using our website and services, you agree to these Terms and Conditions.

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